I have over 20 years of business experience with a wide variety of companies. My experience includes Management, Sales, Entrepreneur, Administrative Support, Customer Service and Accounting. I am very analytical, detail-oriented, and highly organized person. I have extensive experience working on the computer with a number of programs including all of the Microsoft products. I learn new things very quickly, and I always work for other people as if it were my own company.
I had 2 start up companies myself, including one ecommerce site and understand the changing needs and demands that a company requires. I offer you a wide variety of experience.
The skills that I offer you are:
- Professionalism, organization, and maturity
- Excellent office skills with very strong computer and internet skills... and excellent math skills
- Ability to work independently or with a group
- A creative attitude
- Research and writing skills
- Varied business background
- Willingness to learn
Here is Barry's feed back left on Elance dated February 2nd. "jsmith2411 has been a fantastic Virtual Assistant for me, and therefore I've rehired her multiple times. I have hired many people in the past, with mostly poor results as many of them were not reliable. However jsmith2411 is extremely reliable and when I find someone this good I use them over and over again. In her I found a gem! She has done project management, online support, answering emails, order processing, some HTML, learned and operated very sophisticated software programs, and done a lot or research for me. All of her work is done with the highest professionalism. She is very organized, reliable, punctual and stays in communication with you. As a bonus she has a business background and she has provided me with very creative ideas and insights beyond what I would have thought of, and these ideas helped my business tremendously. I've learned a lot from her. Finally I found someone great! I can't recommend her highly enough."
Before that I owned and operated my own ecommerce site at the request of Gateway Computers, where I sold computer equipment and software for 12 years and achieved over $23 million in sales for 5 consecutive years. We specializing in sales to Universities, local, state, and federal governement. We had over 8000 products. I handled all aspects of the daily activities from sales to P&L. Through analytical analysis I did all pricing of product and services, and all follow thru for customer satisfaction.
I handled all aspects of the daily activities from sales to P&L. Through analytical analysis I did all pricing of product and services, and all follow thru for customer satisfaction. You name it, I did it. I had 14 employees, and most of our jobs were bid related.
Helped to implement design (content placement) and programming for the website. Daily I managed all aspects of the web operations , including SEO, SEM, Adwords, and performed changes to maximize ROI. We had approximately 800 product changes per day that had to be updated. I also did affiliate marketing, email campaigns and Pay-per-Click. Our advertising & marketing costs ran far less than the industry standard.
Before this I ran a mega retail computer store and was assistant to the Regional Manager of the #1 region. Duties included administrative, setting quota of $86 million to stores in region and assisting in problem resolution. Prepared and delivered sales and marketing presentations. I managed 20 people within my store, while maintaining leadership over 12 other stores. Increased store sales ranking from regional bottom 10% to regional top 10% in less than eight months while increasing profits, by decreasing expenses by 12.5%, and maintaining one of the highest inventory turn rate in the company. Promoted to a mega store, where I turned it into a profit center faster than any store in the history of the company's 109 stores. Responsible for P & L. Developed sales projections and operational budgets. Won several sales incentive awards.
I have done a lot of internet research for both business and personnel. I have compiled my family genealogy into approximately 300 pages and have started a blog with my findings.
I bring a combination of highly effective "people skills" and diversified business experience to deal with changing situations. I am a reliable, dedicated, resourceful and decisive individual. I have proven ability to work under changing, fast-paced priorities, and I can handle multiple tasks concurrently. I am self-motivated and I have exceptional communication, interpersonal, and organizational skills. I love challenges and lots of variety and to be kept busy.
I can work independently, in that I successfully ran my own business for 12 years and I'm a team player. I also have extensive experience working on the computer with a number of programs.
Skill set:
Administrative Assistant
Office Administration
Personnel Management
Sales Management
General Office Skills
Budget Planning
Microsoft Office Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Access
Outlook
Adobe Photoshop CS3
QuickBook Pro
Data Entry
Internet Research
Customer Service (with formal training)
Email Support
Telephone Handling
Facebook Google Docs
Google Calendar Basic HTML
FTP Client
Online Store Maintance
AdWords
PPC Sites
1shoppingcart
Authorize.net
Paypal
ClickBank
Word Press
WishList Member iContact
GetResponse
ArticleWizardPlus